You must not use USB 2.0 port on the left hand edge.Ĭonfirm please you have followed earlier at 4:32 PM. Into one of the two USB 3.0 ports on the right hand edge of the HP Using 19.5 V, 4.62 A, 90 W adapter instead 19.5 V,ģ.33 A, 65 W adapter should not have any effect at all.īefore making conclusion, please confirm that the docking station is plugged 'Well the new 90 watt adapter made it only worse, so the user is back The user in question has it 20 times a day.Īny thoughts how to tackle this is issue? No issues found in the event logs, drivers are up to date and we have the latest displaylink software. So last friday I wiped the notebook and reinstalled it but the problem immediately reoccurs.The other 10 notebooks with port replicators are not showing this kind of issue. Driver updates, reinstalled displaylink software it doesn't help. I replaced the 3005pr without any succes.
I noticed it in the chart view of the task manager. There is a high CPU spike during the drop, but I am yet unable to discover what is causing this. The user is reporting that his screen keeps turning black for a couple of seconds and then reconnects.Īfter investigation I noticed that the whole connection with the 3005pr is dropping / lost for a few seconds (network connection is also dropping out). I have a strange issue with a Hp 3005pr and a new Hp 440 G3 probook.
